ACCA’s long-term commitment to access, diversity and inclusion is supported by ACCA’s Equity Action Plan, which identifies priorities to work collectively to embrace and promote access, inclusion and diversity initiatives across the organisation.
Enquiries
If you are planning to attend an exhibition, program, event or education visit and would like to enquire about accessibility ahead of time, please get in touch by calling us on (03) 9697 9999 or emailing your enquiry to: info@acca.melbourne.
Wheelchair Access
ACCA is fully wheelchair accessible, with a wheelchair accessible bathroom. To access the bathrooms, there are three entryways to pass through. The first entryway is 120cm wide. The second, a doorway, is 85cm wide. The third, which is the doorway to the accessible bathroom itself, is 86cm wide. We also have a wheelchair available for use in the gallery, just let us know at the front desk.
Transport Points
Closest Tram Stop (not street level accessible)
Tram route 1 travels south along Swanston St from Flinders St Station. It turns right into Southbank Boulevard, then left into Sturt Street before reaching Stop 18 – Grant St/Sturt St, in the centre of the road (Grant St/Sturt St). The doors will open to your left. This tram trip takes around 9 minutes. Please note this stop does not have street level access (see next heading).
Once you exit the tram, you will need to cross one lane of traffic to reach the footpath to your left. There is a pedestrian crossing with traffic lights and a push button on a pole at this stop. To find it, follow the metal bannisters to your left as you exit the tram. The pole is located roughly 4m ahead from where the metal bannisters end.
Once you reach the footpath turn to your right and follow for roughly 20m before crossing over Grant St which has two lanes, divided by a traffic island. Both the edges of the street and the traffic island have curb cuts either side with no other tactile surface indicators on the ground.
Keep heading straight for around 90m to arrive at the front door of ACCA. You will walk past the entire length of the building before reaching the automated sliding glass doors which are facing Sturt St, and to your left.
Closest Street Level Access Tram Stop
Get off the tram at Stop 17 – Arts Precinct/Sturt St. The doors will open to your right. Turn to your left and follow the tactile surface indicators to the ramp at the end of the platform. At the bottom of this ramp is a pedestrian crossing with traffic lights and a pushbutton on a pole around 4m ahead. Cross over one lane of traffic on Sturt St to your left, then turn right just past the tactile surface indicators on the edge of the footpath.
Continue south down Sturt Street for around 350 metres in total to reach ACCA (roughly 5 mins). Around 250 metres along the way you will cross Grant St which has two lanes, divided by a traffic island. Both the edges of the street and the traffic island have curb cuts either side with no other tactile surface indicators on the ground.
Follow Sturt St for around 90m after that to arrive at the front door of ACCA. You will pass the entire length of the building before reaching the automated sliding glass doors which are facing Sturt St, and to your left.
Parking
There are 2 accessible parking spaces just past the laneway between ACCA (111 Sturt St) and the Malthouse Theatre (113 Sturt St). There is a large curb cut at the entrance to this laneway.
Car Drop Off
The best place for vehicle drop-off is at the laneway entrance between ACCA (111 Sturt St) and Malthouse Theatre (113 Sturt St). There is a break between parking spaces which will allow a car to safely pull over and let passengers out. There is also a large curb cut at the entrance to this laneway.
Social Story
You can access ACCA Education’s Social Story here »
Students with Disabilities
ACCA is committed to offering inclusive programs that cater to all students.
Please discuss your students’ need with our educators. Contact ACCA Education for bookings »
Auslan Interpretation
For live public programs and events in the gallery, Auslan interpretation can also be arranged for in-gallery events with 7 days notice. Contact our Public Programs team via email at: programs@acca.melbourne or call us on 9697 9999 for programs enquiries and to discuss access requirements.
Captions and Transcripts
ACCA videos, including exhibition videos and recorded public programs, have closed captions. ACCA makes transcriptions available for all recorded programs on request. Contact our Public Programs team via email at: programs@acca.melbourne or call us on 9697 9999 for programs enquiries and to discuss access requirements.
Assistance Dogs
Guide and assistance dogs are welcome at ACCA.
Companion and Carer Support
Companion card holders can obtain free access to ACCA’s paid programs.
We accept companion cards registered in Victoria and interstate.
Travellers Aid
Travellers Aid provides mobility support by offering equipment hire, including manual wheelchairs, motorized scooters and personal guidance services. To hire equipment, visit the Travellers Aid Service Centre at Flinders Street Station or call 03 9610 2030.
Wall Labels
ACCA publishes wall labels for each exhibition in PDF and Word document format. You can find them on our exhibition webpages.
Feedback
Provide feedback about your experience at ACCA via our quick online form: